User Agreement and Privacy Policy

Our app respects and protects the privacy of all users who utilize our services. To provide you with more accurate and personalized services, this app will use and disclose your personal information in accordance with this Privacy Policy.

However, this app will treat such information with a high degree of diligence and prudence. Except as otherwise provided in this Privacy Policy, or with your permission, this app will not disclose this information to third parties or provide it to them without your prior consent. This Privacy Policy will be updated periodically.

By agreeing to the App Service Usage Agreement, you are deemed to have accepted all terms of this Privacy Policy. This Privacy Policy is an integral part of the App Service Usage Agreement.

1. Scope of Application

1.1 When you register an account on this app, you provide the required personal registration information;

1.2 When you use the app’s online services or visit the app’s web pages, the app automatically receives and records information from your browser and computer, including but not limited to your IP address, browser type, language used, date and time of access, software and hardware feature information, and web page records you request;

1.3 User personal data obtained through legal channels from business partners.

You understand and agree that the following information is not subject to this Privacy Policy:

- (1) Keywords you enter when using the app’s search services;

- (2) Information and data you publish on the app, including but not limited to participation in activities, transaction information, and evaluation details;

- (3) Violations of laws or app rules, and the measures taken by the app regarding such violations.

2. Use of Information

This app will not provide, sell, rent, share, or trade your personal information to any unrelated third party unless it obtains your permission in advance or the third party and this app (including its affiliates) provide services to you independently or jointly, and after the service ends, they are prohibited from accessing all such information they were previously able to access.

This app also prohibits any third party from collecting, editing, selling, or freely disseminating your personal information. Upon discovery, this app has the right to immediately terminate its service agreement with such users.

For the purpose of serving users, this app may use your personal information to provide you with information you may be interested in, including but not limited to product and service information, or share information with partners to allow them to send information about their products and services to you (which requires your prior consent).

3. Disclosure of Information

This app will disclose your personal information in whole or in part according to your personal wishes or legal requirements in the following cases:

- With your prior consent, disclose to a third party;

- To provide the products and services you request, your personal information must be shared with third parties;

- According to relevant laws, or the requirements of administrative or judicial bodies, disclose to third parties or administrative and judicial bodies;

- If you violate China’s relevant laws, regulations, or app rules, the app needs to disclose it to third parties;

- If you are a qualified complainant of intellectual property rights and have filed a complaint, at the request of the respondent, the app will disclose it to facilitate the possible resolution of disputes;

- In a transaction created on the app platform, if any party fulfills or partially fulfills transaction obligations and requests information disclosure, the app has the right to provide the user with necessary contact information to facilitate transaction completion or dispute resolution.

Other disclosures deemed appropriate by the app according to laws, regulations, or website policies.

4. Storage and Transfer of Information

The information and materials collected about you by this app will be stored on the app and/or its affiliated companies’ servers. This information and data may be transferred to your country, region, or location where the information and data were collected, and accessed, stored, and displayed there.

5. Use of Cookies

This app will set or retrieve cookies on your computer, provided you do not refuse cookies. Cookies enable you to log in or use services or features of the app platform that rely on cookies. The app uses cookies to provide you with more thoughtful personalized services, including promotional services.

You can choose to accept or reject cookies. You may refuse cookies by modifying browser settings, but this may affect your ability to log in or use cookie-dependent services or functions on the app.

Any information obtained through cookies set by this app will be governed by this policy.

6. Information Security

The app account is protected by security measures. Please keep your username and password safe. The app encrypts user passwords to ensure that your information is not lost, misused, or altered. Although we have implemented security measures, please be aware that there are no “perfect security measures” on information networks.

7. Changes to This Privacy Policy

If we decide to change the Privacy Policy, we will publish these changes in this policy, on our company’s website, and where we deem appropriate, so you can understand how we collect and use your personal information, who can access it, and under what circumstances we will disclose it.

The company reserves the right to modify this policy at any time, so please review it frequently. If there are significant changes, we will notify you through the website.

8. Explanation of Permissions

1. Access accounts on the device: Allows the app to access the list of accounts known by the device, including any accounts created by installed apps;

2. Access precise location (using GPS and network): Allows the app to access your exact location for navigation purposes;

3. Access app usage: Obtains usage statistics for the app;

4. Access approximate location (using network): Allows the app to access your approximate location using network information;

5. Access device ID and call information: Allows the app to access the device’s phone features;

6. Take photos and videos: Allows the app to access the camera for photo or video capture.

7. Send Charging Status Notifications: Allows the app to send you notifications specifically related to the status of your electric vehicle charging session. This includes sending a notification when your charging session is complete or encounters an interruption. This permission enables the app to trigger alerts in the background and does not involve accessing or transmitting any additional personal information beyond what is necessary to deliver the notification about your charging session.

9. Children’s Privacy

We are committed to protecting children’s privacy. Although our app can be used by children, only parents, guardians, or other adults may make purchases. Parents or guardians should download the app to set up your robot. Product usage information is solely used to support our internal operations.

We do not knowingly collect or solicit personal information from anyone under 13. Upon proper identity verification, parents or guardians may review, request deletion, or refuse further collection of their child’s information. Requests for deletion may limit the child’s access to all or part of the services.

10. Intellectual Property

You understand and agree that we reserve the right to inspect any content you upload or post. If the content does not comply with the above provisions, we may delete, edit, or modify the content you upload or post, and disable your account without prior notice. You also understand, agree, and guarantee that ensuring the content you upload or post complies with the above provisions is your obligation, not ours, and we are not obligated to proactively check, edit, or modify any content you upload or post.

If the content you upload or post causes harm or loss to a third party, you will bear all legal responsibility independently for any claims or rights of compensation by third parties. We and our partners assume no responsibility.

We make no guarantees regarding the legality, appropriateness, completeness, or quality of content uploaded or posted by users, and users assume any risk arising from reliance on or use of content or resources transmitted by the app. We bear no responsibility for any potential or actual losses or damages resulting from such risks.

11. Legal Liability and Disclaimer

We will make commercially reasonable efforts to protect the privacy and integrity of users’ devices and communications. However, users acknowledge and agree that we cannot provide any guarantee in this regard.

Based on the user’s behavior and usage patterns, we may adjust the app’s features to improve user experience and service.

To ensure business growth and adjustment, we reserve the right to modify or discontinue the app’s services at any time without notifying users.

In any event, we and our partners are not liable for any direct, indirect, incidental, special, or consequential damages or risks arising from the use or inability to use the app.

If technical issues or other unforeseen events affect the normal operation of the services, we and our partners commit to cooperating promptly with relevant entities to repair the issues. However, we and our partners are not liable for any losses users may incur as a result.

If users are misled or deceived by others while using the app, causing or potentially causing physical, psychological, or financial harm, the responsible party shall bear all legal responsibility, and we and our partners are not liable